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FAQs
How much of the recruitment process do you handle?
We can handle all aspects of candidate coordination, even beyond scheduling phone, video and in person interviews. We can create and post jobs in your ATS, update candidate statuses, review applications, gather feedback from interviewers, draft offer letters, manage pre-hire paperwork, customize reporting, and more.
Where do you source your candidates from?
We source our candidates from a variety of sources, including:
What level of candidate screening do you conduct?
Each candidate has a call with one of our recruiters before they are presented to you. We confirm their skills and experience, learn about any job changes or gaps in employment, and gauge their communication and presence. We learn what they are looking for in their next position, in terms of both responsibility and compensation, and, if factors align, educate them about the company and position.
Where do you source your candidates from?
We source our candidates from a variety of sources, including:
Our goal is to meet candidates where they are—not rely on a single source.
How do you communicate with recruiters, candidates, and hiring managers?
Provide our coordinator with an internal email account and access to the necessary tools (ATS, Zoom, Slack, Notion, etc.), and they will function like an internal employee.
What is your typical time to fill?
Time to fill varies based on many factors, including the position’s level, uniqueness of requirements, location, and compensation, but on average, roles are typically filled within 4-8 weeks.
What is your warranty?
If a hire resigns or is terminated for cause within the first 90 days of employment, we will conduct a new search to find a replacement candidate for no additional fee. If we are not able to find a suitable replacement within 90 days of starting the new search, we will provide a pro-rated credit based on the remaining un-worked portion of the guarantee period.
When do you bill?
Invoices are sent monthly on the 1st for hours logged the previous month, and payment is due within 30 days.